Job Description

Concierge Position

Mariella of Arlington Heights is looking for a Concierge to join our team! As our concierge, you'll be the superhero behind the front desk. Answer phones, take messages, and transfer calls with ease, while keeping a smile on your face. What you'll be doing:

1. Greet arriving guests with a professional and friendly demeanor. Your warm welcome sets the tone for our community and leaves a lasting impression.
2. You'll be the go-to for residents' needs and requests. Your attentive and caring nature will make their lives easier and more enjoyable.
3. Maintain a daily resident log and resident emergency information, ensuring that every piece of data is well-organized and readily accessible.
4. Answer emergency responder and fire alarm systems and take appropriate emergency steps. Your quick thinking and calm approach are crucial in times of need.
5. You'll become a pro at scheduling residents' doctor appointments and activities, keeping everything running smoothly.
6. Distribute written communications effectively, ensuring that information reaches the right hands.
7. From making copies to providing information for billing, your administrative skills will be put to good use.

What you'll bring to the table:

• High School Diploma or equivalent
• Experience working in a similar position
• Basic computer skills, including knowledge of Word and Excel
• Excellent communication skills and the ability to effectively communicate both verbally and in writing.

What's in it for you: We believe in taking care of our associates, just like they take care of our residents. Here are some of the perks we offer for eligible associates:

• Time to recharge: PTO Plan and holiday pay because we believe work-life balance and celebrating special occasions is important.
• To keep you healthy: Comprehensive Medical, Dental, and Vision plans. You'll even have access to a Personal Health Advocate to be your right hand in things like coordinating care with providers, insurance coverage questions, and billing issues. Because mental health is being healthy, our EAP program is here to help when needed.
• For the future and just in case: 401k plan because retirement sounds pretty awesome. Plus, optional insurance coverage such as Accident & Critical Illness and Life & Disability. You can also opt in to have access to legal services to help with anything from will preparation to more complex legal issues.
• For those you love: Domestic Partner Coverage and optional pet insurance are available.
• Because we like to have fun: Regularly scheduled associate appreciation and fun events with games, food, and prizes. We take our work seriously but try not to take ourselves too seriously. Career Development: We want you to stay with us for a long time. We provide opportunities for ongoing monthly education & CEU opportunities to enhance your skills.

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